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Passionate about fitness and exercise, we’re determined to help everyday people achieve their fitness goals. 

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2019 © Dynamax, RFE International, Milton Keynes, UK.

DELIVERY & RETURNS

Standard Delivery - FREE, 3-5 business days.

 

Cardio equipment is currently not available to purchase through our website. Dynamax cardio equipment is available for purchase from selected retailers.

COUNTRIES WE DELIVER TO

We currently deliver to the following countries:

  • Austria

  • Belgium

  • France

  • Germany

  • Ireland

  • Luxembourg

  • Netherlands

  • Poland

  • Switzerland

  • United Kingdom

RETURN POLICY

Because we want you to be 100% satisfied, you can return your purchases made at dynamax.fitness within 28 days. Please follow the instructions on your packing slip. All return packages must be shipped using the return label from the carrier or with some other form of traceable shipment. We cannot assume responsibility for misdirected or lost shipments.

 

If your return falls outside of the 28 day period, or the item is worn, damaged or not in its original packaging, we cannot accept the returned items and cannot give a refund. Returned items of clothing can only be accepted if the original label/ hangtag has not been removed.

EXCHANGE POLICY

dynamax.fitness does not exchange products. If you wish to exchange a product, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns when the return is in line with our return policy.

DAMAGED OR DEFECTIVE PRODUCTS

For us, quality is paramount. We thoroughly test all our products in real-life conditions to ensure they are fully capable of standing up to the uses for which they were designed. It is extremely rare for our products to be damaged or defective.

 

Returned products are inspected and refunded if the damage is the result of a manufacturing defect or deviation from factory specifications. We undertake to fully refund the cost of any defective products. If the problem was caused by reasons other than materials quality or assembly process, the original product is returned to you.

 

We do not refund products:

  • Obtained from a source other than dynamax.fitness

  • Damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, etc.)

  • Damaged by misuse or activities other than the intended

  • Damaged through incorrect assembly or not following assembly instructions or other special instructions within the product manual

 

Please note the life expectancy of any Dynamax product depends on the individual using the product, the conditions of use, and the characteristic wear patterns of the user. Dynamax products damaged by normal wear and tear or that have exceeded the reasonable life of the product are not replaced.